UPDATED 25th October 2021

MELBOURNE IS CURRENTLY OPERATING UNDER COVID-19 RESTRICTIONS

Under COVID-19 restrictions in Victoria, Camberwell Sports & Spinal Medicine continues to be an essential service and remains open with strict COVIDsafe procedures in place.

Whilst we are open – there are still some restrictions.

Under the current rules all CSSM services remain available.  However patients cannot access Myotherapy, Remedial Massage, Group Sessions and Pilates unless they are fully vaccinated.  

This policy is in line with a Public Health ruling that applies to all practices in the Melbourne metro area.  It is designed to limit unnecessary movement and contact during the COVID-19 crisis.

Find more details on the DHHS directive here.

We care and we are here for you 

Patient care and exercise rehabilitation remains at the core of what we do and we want to keep you moving to support both your physical and mental health.

Please do not attend the clinic if:

• You have been to a high risk country in the past 14 days
• You have been diagnosed with Coronavirus or had close or casual contact with someone confirmed or suspected to have had the virus in the past 14 days
• If you are currently displaying flu-like symptoms including:
  • Fever
  • Breathing difficulties such as breathlessness
  • Cough
  • Runny nose
  • Sore throat
  • Fatigue or tiredness

For more information on this please visit the Department of Health (Victoria) information page: https://www.dhhs.vic.gov.au/coronavirus

We are COVIDsafe:
The practice is mindful that there is concern in the public about Coronavirus, particularly in areas frequented by the public.

As a practice we have implemented strategies more than most, when it comes to standard hygiene principles.

Procedures for patients attending CSSM

1. Stay at home if unwell
2. Attend the clinic alone if you can.

On arrival:

1. Sanitise your hands.
2. Check in using our QR code or fill out our COVID-19 Health Screening form.
3. Present your Vaccination certificate for verification at reception if we haven’t recorded your vaccination date previously.
4. Maintain physical distancing on 1.5m where possible.
5. Wear a mask.

When you visit the clinic you will notice that:

• Hand sanitiser is “everywhere” around the clinic.  Please wash you hands for at least 20 seconds on arrival and as often as possible during your time at the clinic.
• All of our practitioners are well versed in correct hand washing procedures and you will notice them washing their hands constantly.
• All practitioners will wear masks at all times during patient interactions.  We recommend that patients wear masks at all times whilst unable to maintain social distancing.
• All of our treatment benches, face cushioning and hard surfaces in our treatment areas are cleaned using disinfectant wipes between each patient.
• We have extended the scope of our standard cleaning protocols to include disinfecting of handrails, door handles and hard surfaces in reception and common areas throughout the clinic multiple times daily.
• We have removed some seating from our waiting room to ensure social distancing protocols within the clinic.
• We have also removed all books and magazines from the practice waiting rooms.

When attending the clinic we ask that you attend alone, or only bring the minimum number of additional people with you (if at all possible).

Providing care for populations at risk of COVID-19.   

We know that decreasing contact between individuals is the best way to decrease the risk of COVID transmission.

CSSM operates in an environment where some of our patients are at greater risk of severe consequences should they be exposed to Covid-19 infection.  This includes individuals who are immunocompromised, suffer chronic diseases, have pre-existing health conditions, are elderly or who remain unvaccinated through choice or necessity.

So as a practice we take active steps to protect those on site at CSSM by maintaining density quotients and capacity limits within the clinic and reducing casual contact as much as possible.

Some of these steps include:

• Offering telehealth where appropriate
• Managing our case load by encouraging patients to access appointments in our less congested times such as at the start or end of the day.
• Reducing the number of unessential people on site by asking that patients come to their appointments alone if possible and practical.
• Controlling traffic flow by directing patients to enter or exit through an alternative entrance to avoid overcrowding and casual contact in hallways during busy times.
• Avoiding casual contact by directing patients to an unused consultation room rather than wait in reception.
• If reception is crowded and no rooms are available, we may request that patients wait in their car prior to their appointment rather than within the clinic.
• Arrange for patients to pay for their treatment through our online payment portal rather than que at reception.

We thank everyone for their understanding and patience during this time. These are certainly unusual circumstances.  We understand how stressed you feel.  We remain here for you.

If you do have are questions or queries please reach out via our contact page.  We wish everyone continued good health.